ALL SPORTS - Why are my Exchange Video requests not received/fulfilled?

ALL SPORTS - Why are my Exchange Video requests not received/fulfilled?

If you are conducting an exchange with a QwikCut user (2 way exchange), this will not apply to you since exchanges are done within the platform through the exchange button.

If you are requesting and/or sending to a Hudl user, most schools have QwikCut on their blacklist for not only websites, but for incoming/outgoing emails involving QwikCut such as requests for exchanging film. While we understand that this is very frustrating, it is unfortunately something that is out of our control. We recommend talking to the school IT Department to have QwikCut added to the whitelist to avoid any issues like this. And as always, confirm the email address for coach if they are not a QwikCut user!
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