Why is the mobile app crashing? 2.0

Our Saas (Software as a service) was created in early 2020 and with what version of Google Chrome was available at that time. For the reason of it being so new, using older iPads/iPhones, etc. is not advised as it can cause excessive crashing on the mobile application because the newer software is not compatible with the software loaded on the older tablets and phones.

If you are going to be using the mobile application, especially for filming, we recommend using products that fall within the range of being released in 2018 to present to help eliminate the possibility of the mobile app crashing.

Currently, we would recommend using the iPhone X/XS/XR (10) or newer.

If you are not sure of the iPhone model you have, please visit What phone can I film with? for instructions of how to locate this information. 

If using an iPad, we recommend using the iPad 6th generation or newer.

If you are not sure of the iPad model/generation you have, please visit What iPad can I film with? for instructions on how to locate this information. 

• Related Articles

• ALL SPORTS - What iPad can I film with? 2.0

  If you do not currently utilize QwikCut to film your games (especially if you are located in other states/countries), and only have access to an iPad to film, we recommend using an iPad 6th generation or newer. Within the red box would be the ...

• ALL SPORTS - What iPhone can I film with? 2.0

  If you do not currently utilize QwikCut to film your games (especially if you are located in other states/countries), we recommend using an iPhone X (iPhone 10) or newer as this will give the best quality when filming with a cellphone because: It ...

• FOOTBALL - Creating highlights with the QwikCut App on a mobile device.

  Open up the QwikCut Mobile App. Once You’ve opened up the app and have logged in, you’ll see three bars on the top left of your screen. Click this and select the fourth option “Highlights” Once on the highlight page, you’ll see any highlights you ...

• Camera Operator - How to check-in on the mobile app

  Once you are at your field for the game, the first thing you need to do is check-in, prior to setting up. As a reminder: For ALL sports, you MUST arrive 45 minutes prior to the start of the game. Currently, you MUST be connected to wiFi or have a ...

• BASKETBALL - How do I film using the QwikCut Mobile App

  Once you have the game scheduled in the mobile app, you will see it on your My Video screen in your schedule: To begin filming, tap on the game which will display 3 dots to the right of game video: Tap on Game Capture: You will receive an alert ...